🚚 Shipping & Delivery

Thank you for shopping with SHANYI | Fortune Selection.

Every order is carefully prepared and securely packaged before shipment. We are committed to delivering your order safely and efficiently, so you can enjoy a smooth and pleasant shopping experience.

📦 Shipping Methods

We partner with trusted logistics providers to offer convenient delivery options throughout Taiwan.

🚚 Home Delivery

Shipping Partners:

✔ Yamato Transport (Black Cat)

✔ HCT Logistics

📍 Delivery Area:

Taiwan Main Island

⏰ Estimated Delivery Time:

1–3 business days

🏪 Convenience Store Pickup

Available Pickup Locations:

✔ 7-ELEVEN

✔ FamilyMart

📍 Available Areas:

• Taiwan Main Island

• Taiwan Offshore Islands (subject to store availability)

⏰ Estimated Delivery Time:

3–4 business days

📮 Order Processing

Orders are processed in the order they are received.

📦 In-stock items are generally shipped within 3–5 business days after the order is placed.

Business days exclude weekends, public holidays, and the day the order is placed.

⏰ Delivery Schedule

Delivery services are available:

🕘 Monday – Sunday

09:00 AM – 03:00 PM

Actual delivery times may vary depending on the logistics provider's schedule and delivery route.

🎉 Holiday & Special Circumstances

During peak shopping seasons or special circumstances, shipping may require additional processing time.

This may include:

🎊 Public holidays

🛍️ Promotional events

🌧️ Severe weather or natural disasters

🚚 High shipping volume

We appreciate your patience and understanding.

🚛 Home Delivery Notice

If you choose Home Delivery, the arrival time will depend on the courier's delivery schedule and route.

If you need to update your shipping information before your order has been dispatched, please contact our customer service team as soon as possible.

🏪 Convenience Store Pickup Notice

Once your package arrives at your selected convenience store, you will receive:

📱 SMS Notification

📧 Email Notification

Please collect your package within 7 days.

⚠ Packages not collected within the pickup period will automatically be returned to SHANYI.

If a package is returned due to failure to collect it, refusal of delivery, or incorrect shipping information, any additional shipping costs for reshipment will be the customer's responsibility.

🤍 Friendly Reminder

Before placing your order, please double-check the following information:

✔ Recipient's Name

✔ Contact Phone Number

✔ Shipping Address

✔ Selected Convenience Store Location

Providing accurate information helps us process your order more efficiently and ensures your package arrives safely.

SHANYI | Fortune Selection

✨ Carefully packed with care, thoughtfully delivered with every blessing.