🛡️ Anti-Fraud Notice

Dear Valued Customer,

Thank you for choosing SHANYI | Fortune Selection.

Your security and privacy are our highest priorities. To help protect you from online scams and fraudulent activities, please read the following important reminders.

📢 SHANYI Will Never Ask You To

For your safety, SHANYI will never:

❌ Request your bank account, credit card, ATM card, password, or verification code by phone, text message, email, or social media.

❌ Ask you to visit a bank, operate an ATM, online banking service, or mobile banking app to complete or verify an order.

❌ Ask you to cancel installment payments, change your payment method, or make an additional payment.

❌ Request your personal or financial information through unofficial communication channels.

If you receive any such request, please do not follow the instructions and contact us immediately.

☎️ Beware of Suspicious Calls

If you receive calls from unfamiliar international numbers, especially those beginning with:

📞 +, +2, +886, or other unknown prefixes,

please remain cautious.

Scammers may disguise themselves as customer service representatives, banks, logistics companies, government agencies, or law enforcement authorities.

If you are unsure about the authenticity of a call, hang up immediately and contact the organization directly through its official channels.

🔗 Do Not Click Unknown Links

For your online safety, please avoid clicking:

⚠ Suspicious text message links

⚠ Unknown email links

⚠ Unverified LINE or messaging app invitations

⚠ Social media messages from unknown users

⚠ QR codes from untrusted sources

These links may lead to phishing websites or malware designed to steal your personal information.

🚨 Common Scam Techniques

Fraudsters often use misleading claims such as:

• "Duplicate charges"

• "Incorrect installment payment settings"

• "Refund processing"

• "Order verification"

They may then ask you to operate an ATM, online banking service, or provide verification codes.

Remember: No legitimate business will ask you to perform these actions to process or protect your order.

🔐 Protect Your Account

We recommend the following security practices:

✔ Change your passwords regularly.

✔ Use strong passwords that combine uppercase letters, lowercase letters, numbers, and symbols.

✔ Never share your passwords or verification codes.

✔ Avoid logging into important accounts on public computers or unsecured Wi-Fi networks.

📞 Need Assistance?

If you receive any suspicious calls, emails, or messages claiming to represent SHANYI, please do not respond.

If you have any concerns regarding your order or payment, please contact our customer service directly through our official channels.

If fraud is suspected, we also encourage you to report it to your local law enforcement or anti-fraud authority.

🤍 Shop with Confidence

At SHANYI, we are committed to protecting your personal information and providing a secure online shopping experience.

Thank you for your trust and support.

We wish you peace, happiness, and every blessing in your journey with SHANYI.